During checkout, you’ll be prompted to enter your shipping information. Simply fill in your full name, street address, city, postal/ZIP code, and country. Please double-check that all details are accurate to avoid any delivery issues. If your billing and shipping addresses are different, be sure to uncheck the “Same as billing address” option and provide the correct shipping address.
Your credit card will be charged as soon as your order is successfully placed and confirmed. You’ll receive an email confirmation with your order details shortly after the transaction is completed.
The charge will appear on your credit card statement as KNINBA-STORE or a similar name related to our store. If you’re unsure about a charge, feel free to contact us for verification.
If your card is not being accepted, it could be due to several reasons: incorrect card details, expired card, insufficient funds, or restrictions set by your bank. Please double-check your information and try again, or contact your bank for more details. You can also try using a different payment method.
No, you don’t need to create an account to place an order. You can check out as a guest. However, creating an account with us offers benefits such as faster checkout, order tracking, and access to special promotions. You can create an account during the checkout process if you’d like.
